· Change-of-mind cancellations are fully refunded if requested within 24 hours of payment. · If we cannot place your order — sold out, pre-orders closed or similar — you get a full refund at any time. · After 24 hours we place the order in Japan, so change-of-mind cancellation is no longer possible. Defects, wrong items, and items differing from their description are handled regardless of this window. · For damage in transit, product defects, or wrong shipments, contact us with photos after receipt and we'll exchange/refund per applicable law.
Import — sourced in Japan and ordered individually after your payment
Estimated delivery time
2–4 weeks on average (varies with customs)
Refund
Full refund if cancelled within 24 hours of payment · full refund if we cannot place the order (sold out, pre-orders closed) · defects, wrong or damaged items handled at any time — see “Returns, exchanges & refunds” below
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