· Cancellation and refunds are available only within 24 hours of payment. · After 24 hours we place the order in Japan and it can no longer be cancelled. Defects, wrong items, and items differing from their description are handled regardless of this window. · For damage in transit, product defects, or wrong shipments, contact us with photos after receipt and we'll exchange/refund per applicable law. See Support and Terms Article 4 for details.
Size comparison · Specifications
Approx. height 10cm (width/depth are proportional estimates; only height is measured)
Import — sourced in Japan and ordered individually after your payment
Estimated delivery time
2–4 weeks on average (varies with customs)
Refund
Cancel or refund within 24 hours of payment · after that the order is placed in Japan and cannot be cancelled (defects, wrong or damaged items handled at any time) — see “Returns, exchanges & refunds” below
After-sales contact
Yosimarket support · +1-201-331-9513
Product description
Due to the use of natural wood and the handmade nature of this product, individual differences in size, grain and colour shade may occur. Please enjoy it as the individuality of the wood peculiar to natural materials. [Caution] (*This product is made of jujube wood coated with natural lacquer.) 1. Please wash before use. 2. Dishwashing detergents may be used, but please do not use abrasive detergents or hard scrubbers. 3. Do not soak, boil or disinfect with oxygenated chlorine-based chemicals. 4. Not for use in microwave ovens, dishwashers or dryers. 5. The handle comes off easily, so do not handle with excessive force. 6. The cups are heat resistant from 0 degrees to 100 degrees. 7. Avoid alcoholic drinks with high alcohol content (above 40 degrees). 8. Due to the handmade nature of the product, the size and weight of the cups may vary depending on the position of the wood. 9. There is a smell of lacquer and wood at the beginning of use. It will disappear after a few days, but the quickest way to get rid of it is: -Pour rice brine and leave it for one hour. -Mix a few drops of vinegar or baking soda in lukewarm water, soak a cloth with it and wipe.
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