· Sebelum barang dipesan ke Jepang (masa konsolidasi domestik setelah pembayaran), pembatalan dan refund selalu bisa dilakukan.
· Karena sifat barang impor yang dipesan satu per satu, refund/retur/tukar karena berubah pikiran bisa dibatasi begitu pesanan sudah diproses ke Jepang.
· Untuk kerusakan saat pengiriman, cacat produk, atau salah kirim barang, hubungi kami dengan foto setelah barang diterima — kami akan tukar/refund sesuai ketentuan yang berlaku.
Untuk detail lengkap, cek
Bantuan dan
Pasal 4 Syarat & Ketentuan.
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